Shipping Policy

Know important details about how we ship your goods, what shipping fees are, and what timeframe you should expect for delivery.
What are the delivery charges?

Delivery charge varies with each sale.

We incur relatively higher shipping costs on low value items. In such cases, charging a nominal delivery charge helps them offset logistics costs. Please check your order summary to understand the delivery charges for individual products.

It is possible that our courier partners have a holiday between the day you placed your order and the date of delivery, which is based on the timelines shown on the product page. In this case, we add a day to the estimated date. Some courier partners do not work on Saturdays and this is factored in to the delivery dates.

We generally procure and ship the items within the time specified on the product page. Business days exclude public holidays and Saturdays.

Estimated delivery time depends on the following factors:

  • Product’s availability
  • The destination to which you want the order shipped to.

There are NO hidden charges when you make a purchase on Yantra Nepal. List prices are final and all-inclusive. The price you see on the product page is exactly what you would pay. Delivery charges are not hidden charges and are charged (if at all) extra depending on the destination.

Delivery times are influenced by product availability, your shipping destination and the courier partner’s time-to-deliver in your location.

Please enter your default pin code on the product page to know more accurate delivery times on the product page itself.

Please enter your pincode on the product page  to know whether the product can be delivered to your location.

If you haven’t provided your pincode until the checkout stage, the pincode in your shipping address will be used to check for serviceability.

Whether your location can be serviced or not depends on

  • Legal restrictions, if any, in shipping particular products to your location
  • The availability of reliable courier partners in your location

Availability of CoD depends on the ability of our courier partner servicing your location to accept cash as payment at the time of delivery.

Our courier partners have limits on the cash amount payable on delivery depending on the destination and your order value might have exceeded this limit. Please enter your pin code on the product page to check if CoD is available in your location.

‘In Stock’

For items listed as “In Stock”, Sellers will mention the delivery time based on your location pincode (usually 2-3 business days, 4-5 business days or 4-6 business days in areas where standard courier service is available). 

‘Backorder’

Such items are expected to be released soon and can be pre-booked for you. The item will be shipped to you on the day of it’s official release launch and will reach you in 2 to 6 business days. The Preorder duration varies from item to item. Once known, release time and date is mentioned. (Eg. 5th May, August 3rd week)

‘Out of Stock’

Currently, the item is not available for sale. 

‘Back In Stock Soon’

The item is popular and is sold out. You can however ‘book’ an order for the product and it will be shipped according to the timelines mentioned by the Seller.

As of now, Yantra Nepal doesn’t deliver items internationally.

Cannot find what you are looking for?

Contact the Biggest Online Electronics Store in Nepal
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(Live Chat Operating hours: Sunday to Friday 7 am to 9 pm, Saturday 9 am to 9 pm)

Phone: Using Instagram – Everyday 9 am to 6 pm
Email: sales@yantranepal.com | info@yantranepal.com

Returns

Yantra Nepal does not accept returns of any kind for goods once sold.

 

However, a customer might opt for replacement within two days of delivery only if  the product is damaged during delivery or has a manufacturing defect.

If such, please file a request here or our mail within two days of the delivery date.

Change of mind is not applicable as a Return Reason for this product. 

 

If the replacement period is over and in case of a manufacturing defect, check product warranty details HERE.

Warranty Details

• Covered in Warranty
Manufacturing Defects

• Not Covered in Warranty
Physical Damage

If applicable, brand warranty could be given by the company.
• For brand warranty, please refer to the Brand Contact List
• For more information please view our Warranty Policy.

Where is My Order?

Yantra Nepal currently does not allow the feature to live track your order, however you can view your Order Status from “My Orders” page under “My Account“.

To know more about your order, please contact our support team.

I want to cancel an order!

Yantra Nepal strictly adheres to its rules and ensures confirmation via phone before every order.

 

If your order status is currently “Waiting for confirmation”, wait for our sales team to reach you.

 

However, if you have confirmed your order with our Sales team via phone and opt to cancel your order, we might levy cancellation charges depending on where your order has reached. In such a case, to cancel your order, fill out the form below and wait for our sales team to contact you.