Privacy Policy

We value the trust you place in us and recognize the importance of secure transactions and information privacy.

Introduction

This privacy policy sets out how Yantra Nepal uses and protects any information that you give Yantra Nepal when you use this website. Yantra Nepal is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Yantra Nepal may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

What we Collect?

We may collect the following information:

• Name
• Contact information including email address
• Demographic information such as postcode, preferences and interests
• Other information relevant to customer surveys and/or offers

For the exhaustive list of cookies we collect see the List of cookies we collect section.

What we do the information we gather?

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

• Internal record keeping.
• We may use the information to improve our products and services.
• We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
• From time to time, we may also use your information to contact you for market research purposes.
• We may contact you by email, phone, fax or mail.
• We may use the information to customise the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies?

Cookies Price in Nepal

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

Cookies Price in Nepal

Links to other website

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

List of cookies we collect

Cookie Name Cookie Description
digits_countrycode Country Code
mailchimp_landing_site To store which page was visited first
mailpoet_page_view To provide Subscription service
tk_ai Used to store unique used ID
woocommerce_cart_hash To store items in shopping cart.
woocommerce_items_in_cart To store items in shopping cart.
woolentor_viewed_products_list To store recently viewed products
wordpress_logged_in Store login data
wordpress_sec Store authentication details
wordpress_test_cookie To test cookies
wp-settings To check whether browser accepts or rejects cookies

Cannot find what you are looking for?

Contact the Biggest Online Electronics Store in Nepal
For Instant Support , Click here to Chat Now
(Live Chat Operating hours: Sunday to Friday 7 am to 9 pm, Saturday 9 am to 9 pm)

Phone: Using Instagram – Everyday 9 am to 6 pm
Email: sales@yantranepal.com | info@yantranepal.com

Returns

Yantra Nepal does not accept returns of any kind for goods once sold.

 

However, a customer might opt for replacement within two days of delivery only if  the product is damaged during delivery or has a manufacturing defect.

If such, please file a request here or our mail within two days of the delivery date.

Change of mind is not applicable as a Return Reason for this product. 

 

If the replacement period is over and in case of a manufacturing defect, check product warranty details HERE.

Warranty Details

• Covered in Warranty
Manufacturing Defects

• Not Covered in Warranty
Physical Damage

If applicable, brand warranty could be given by the company.
• For brand warranty, please refer to the Brand Contact List
• For more information please view our Warranty Policy.

Where is My Order?

Yantra Nepal currently does not allow the feature to live track your order, however you can view your Order Status from “My Orders” page under “My Account“.

To know more about your order, please contact our support team.

I want to cancel an order!

Yantra Nepal strictly adheres to its rules and ensures confirmation via phone before every order.

 

If your order status is currently “Waiting for confirmation”, wait for our sales team to reach you.

 

However, if you have confirmed your order with our Sales team via phone and opt to cancel your order, we might levy cancellation charges depending on where your order has reached. In such a case, to cancel your order, fill out the form below and wait for our sales team to contact you.