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(Live Chat Operating hours: Sunday to Friday 7 am to 9 pm, Saturday 9 am to 9 pm)

Phone: Using Instagram – Everyday 9 am to 6 pm
Email: sales@yantranepal.com | info@yantranepal.com

Returns

Yantra Nepal does not accept returns of any kind for goods once sold.

 

However, a customer might opt for replacement within two days of delivery only if  the product is damaged during delivery or has a manufacturing defect.

If such, please file a request here or our mail within two days of the delivery date.

Change of mind is not applicable as a Return Reason for this product. 

 

If the replacement period is over and in case of a manufacturing defect, check product warranty details HERE.

Warranty Details

• Covered in Warranty
Manufacturing Defects

• Not Covered in Warranty
Physical Damage

If applicable, brand warranty could be given by the company.
• For brand warranty, please refer to the Brand Contact List
• For more information please view our Warranty Policy.

Where is My Order?

Yantra Nepal currently does not allow the feature to live track your order, however you can view your Order Status from “My Orders” page under “My Account“.

To know more about your order, please contact our support team.

I want to cancel an order!

Yantra Nepal strictly adheres to its rules and ensures confirmation via phone before every order.

 

If your order status is currently “Waiting for confirmation”, wait for our sales team to reach you.

 

However, if you have confirmed your order with our Sales team via phone and opt to cancel your order, we might levy cancellation charges depending on where your order has reached. In such a case, to cancel your order, fill out the form below and wait for our sales team to contact you.